Affecting Server - Internet

• 05/01/2023 21:38
• Last Updated 06/01/2023 08:22

Category: Internet (Fixed LTE & Fibre) 

Date Start: 05 Jan 2023 19:05:00

Message: We are experiencing an outage, our internet server has gone down due to loadshedding. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused.

Area/s affected:

National

Affecting Other - Fixed LTE

• 22/11/2022 10:47 - 05/01/2023 21:42
• Last Updated 22/11/2022 10:48

We are currently experiencing intermittent to no connectivity on their MTN mobile data and Fixed LTE services. We are currently investigating with MTN and working on restoring services as soon as possible. We do apologise for the inconvenience caused during this time.

Affecting Server - Internet

• 02/11/2022 08:42 - 04/11/2022 08:55
• Last Updated 02/11/2022 08:45

We are currently experiencing connectivity issues with Fibre and LTE.

Our engineers are currently investigating to restore updates as soon as possible.

We apologise for the inconvenience.

Affecting Server - Internet

• 11/02/2022 07:33 - 29/03/2022 05:13
• Last Updated 11/02/2022 07:35

SCode payment is currently under maintenance.

Affecting System - Fibre

• 14/12/2021 06:41 - 23/12/2021 16:48
• Last Updated 11/12/2021 06:43

Octotel is performing planned maintenance in City Bowl, Vredehoek.

Users may experience intermittent to no connectivity during the maintenance period.

Affecting System - Afrisp

• 03/07/2021 10:28 - 04/08/2021 20:58
• Last Updated 03/08/2021 17:01

Dear Customers, 

We are aware that you are currently experiencing no connection issue.

our engineers are working on the issue,

we currently do not have an ETA.

we ask that you bare with us during this time.

Affecting System - Control Panel

• 20/05/2021 08:55 - 03/06/2021 08:43
• Last Updated 28/05/2021 08:56

We are aware of some users being unable to browse after performing a top-up or data transfer on their MTN Fixed LTE service. Our Engineers are currently investigating and working on resolving the issue. We sincerely apologise for any inconvenience caused.

Affecting System - Telkom

• 10/02/2021 06:54 - 14/02/2021 16:58
• Last Updated 11/02/2021 06:57

Affecting System - Payment Gateway

• 25/01/2021 19:39 - 31/01/2021 07:48
• Last Updated 25/01/2021 19:40

Affecting System - Ozow

• 31/12/2020 08:04
• Last Updated 01/01/2021 00:22

Ozow payment method is currently under maintenance, Kindly make use of EFT payment for now

until you are able to pay using Ozow method again, More updates will be published on our network status page.

Afrisp will like to apologize for the inconvenience this might cause.

• 09/12/2020 23:43 - 24/12/2020 01:40
• Last Updated 07/12/2020 23:44

• 07/12/2020 23:40 - 15/12/2020 23:49
• Last Updated 07/12/2020 23:41

Frogfoot is currently experience an outage in the following areas.

Technicians are on site and working on restoring services.

Area affected: Simons Town - Cape Town

Province: Western Cape 

• 07/12/2020 23:37 - 15/12/2020 23:49
• Last Updated 07/12/2020 23:39

Vumatel is experiencing a Fibre break in San Ridge, Midrand.

Technicians are on site and working on restoring services.

Area Affected: San Ridge, Midrand

Region: Gauteng

Affecting System - Telkom

• 16/11/2020 16:02 - 02/12/2020 23:32
• Last Updated 29/11/2020 16:08

We are currently experiencing delays with Telkom LTE Top Ups. Our engineers together with Telkom are currently investigating and working on

getting this resolved. No ETR has been communicated at this time. We apologize for the inconvenience

Area Affected:

National